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Cute; a classic.
Vaske and Grantham (Socializing the Human Computer Environment, 1993) is at once dated and still timely, but along the way to that, they mapped the actual lines of communication in a company by tracking the From: and To: fields internal emails. That seems like a valuable task for any organization seeking to understand itself. The org chart could be a surprise.
Michael E. Marotta
June 30, 2011 at 7:07 pm