Archive for the ‘psychology’ Category
Are humans by nature social animals? My colleague, Adam Waytz, argues in a provocative essay for Edge.org that the idea that humans are naturally social may be more myth than reality. That is, if we define human sociability as the tendency to be cooperative with others, compassionate, and empathetic, it’s hardly the case that humans will always act or think in a social way. Adam’s essay is geared towards psychologists, where the trend has been to describe humans’ brains, hormones, and cognition as innately social.
He points out various ways in which psychological research points out that this is just not true. Humans are as competitive as they are cooperative, and in certain situations competition overrides cooperation. Empathy isn’t an automatic response. Humans may have a strong in-group bias and a tendency to treat people outside of our group with suspicion and lack of trust. Social behaviors seem to be triggered by certain situational characteristics rather than being the default. Moreover, our capacity to be social may be much more limited than we have previously recognized.
Because motivation and cognition are finite, so too is our capacity to be social. Thus, any intervention that intends to increase consideration of others in terms of empathy, benevolence, and compassion is limited in its ability to do so. At some point, the well of working memory on which our most valuable social abilities rely will run dry.
Rather than sociability being the natural response to human interaction, it may actually be an achievement of society that we have created the right institutions that enable sociability. Sociologists, of course, have a lot to say about the latter.
A recent Washington Post op-ed describes recent research showing that interviews are poor predictors of future job performance. The idea is old, but the results elaborate in new ways. From Daniel Willingham, a psychologist at the University of Virginia:
You do end feeling as though you have a richer impression of the person than that gleaned from the stark facts on a resume. But there’s no evidence that interviews prompt better decisions (e.g., Huffcutt & Arthur, 1994).
A new study (Dana, Dawes, & Peterson, 2013) gives us some understanding of why.
The information on a resume is limited but mostly valuable: it reliably predicts future job performance. The information in an interview is abundant–too abundant actually. Some of it will have to be ignored. So the question is whether people ignore irrelevant information and pick out the useful. The hypothesis that they don’t is called dilution. The useful information is diluted by noise.
Dana and colleagues also examined a second possible mechanism. Given people’s general propensity for sense-making, they thought that interviewers might have a tendency to try to weave all information into a coherent story, rather than to discard what was quirky or incoherent.
Three experiments supported both hypothesized mechanisms.
In other words, interviews encourage people to see patterns in the data where none exist. They also distract us with irrelevant information. Toss this in the file of “we have evidence it don’t work, but people will do it anyway.”
For seventy five years, Harvard University has conducted a longitudinal study of 269 men who graduated in 1938. It’s an attempt to learn, in detail, about the factors that might contribute to a good life. Business Insider has a nice summary of a new book, Triumphs of Experience, that presents the results of the study. A few take home points:
- Alcoholism is a disorder of great destructive power.” Alcoholism was the main cause of divorce between the Grant Study men and their wives; it was strongly correlated with neurosis and depression (which tended to follow alcohol abuse, rather than precede it); and—together with associated cigarette smoking—it was the single greatest contributor to their early morbidity and death.
- Above a certain level, intelligence doesn’t matter. I assume that it doesn’t matter for the types of life course outcomes social scientists measure (employment, health, happiness, marriage).
- Relationships matter, a lot: “Men who had “warm” childhood relationships with their mothers earned an average of $87,000 more a year than men whose mothers were uncaring.” and “Late in their professional lives, the men’s boyhood relationships with their mothers—but not with their fathers—were associated with effectiveness at work.”
- Dad matters as well: “warm childhood relations with fathers correlated with lower rates of adult anxiety, greater enjoyment of vacations, and increased “life satisfaction” at age 75—whereas the warmth of childhood relationships with mothers had no significant bearing on life satisfaction at 75.”
The formula for a good life: no alcohol or smoking; be nice too people, especially your kids; and you’re probably good enough to get what you want out of life.
The Chronicle of Higher Education features a study of valedictorians and finds that class background affects where they apply to college:
Poorer students remain underrepresented at America’s top colleges, research has shown. And their academic preparation isn’t the only reason, according to Radford’s study of valedictorians, who should be considered well-prepared.
“Less-affluent valedictorians were less likely to know someone who had enrolled in a most selective institution and thus had a harder time envisioning their own attendance,” Radford wrote in a summary of her research.
The theme of the research association’s meeting this year was “Education and Poverty.” And Radford was among many who presented research on class inequity in higher education, which academics say remains deeply problematic at most colleges. Her study comes at a time of increased focus on how, despite plenty of outreach efforts, much of the talent at low-income high schools isn’t getting recruited to top colleges.
Radford worked with data from the High School Valedictorian Project, a survey of 900 class valedictorians who graduated from public high schools between 2003 and 2006. She also drew from 55 in-depth interviews with the students. The University of Chicago Press soon will publish a book by Radford on her findings.
This is probably one of the key findings of recent stratificiation research. Class doesn’t affect life course only through material resources, but by changing the habitus.
A few weeks ago, I argued that the era of overt racism is over. One commenter felt that I needed to operationalize the idea. There is no simple way to measure such a complex idea, but we can offer measurements of very specific processes. For example, I could hypothesize that it is no longer to legitimate to use in public words that have a clearly derogatory meaning, such as n—— or sp–.*
We can test that idea with word frequency data. Google has scanned over 4 million books from 1500 to the present and you can search that database. Above, I plotted the appearance of n—– and sp—, two words which are unambiguously slurs for two large American ethnic groups. I did not plot slurs like “bean,” which are homophones for other neutral non-racial words. Then, I plotted the appearance of the more neutral or positive words for those groups. The first graph shows the relative frequencies for African American and Latino slurs vs. other ethnic terms. Since the frequency for Asian American slurs and other words is much lower, they get a separate graph. Thus, we can now test hypotheses about printed text in the post-racial society:
- The elimination thesis: Slurs drop drastically in use.
- The eclipse thesis: Non-slur words now overwhelm racist slurs, but racist slurs remain.
- Co-evolution: The frequency of neutral and slur words move together. People talk about group X and the haters just use the slur.
- Escalation: Slurs are increasing.
This rough data indicates that #2 is correct. The dominant racial terms are neutral or positive. Most slurs that I looked up seem to maintain some base level of usage, even in the post-civil rights era. The slur use level is non-zero, but it is small in comparison to other words so it looks as if it is zero. Some slure use may be derogatory, while some of it may be artistic or “reclaiming the term.” I can’t prove it, but I think Quentin Tarantino accounts for for 50% or more of post-civil rights use of the n-word.
Bottom line: Society has changed and we can measure the change. This doesn’t mean that racial status is no longer important, but it does mean that one very important aspect of pre-Civil Rights racist culture has receded in relative importance. Some people just love racial slurs, but that its likely not the modal way of talking about people. Is that progress? I think so.
* Geez, Fabio, must you censor? Well, it isn’t censoring if it’s voluntary. I just don’t want this blog to be picked up for slurs. Even my book on 1970s Black Power, when people used the n-word a bit, only uses it once, in a footnote when referring to the title of H. Rap Brown’s first book.
Over a week ago, a colleague called to let me know that our advisor, Harvard Prof. J. Richard Hackman, had passed. For months, I knew that this news would eventually come, but it’s still painful to accept. I will miss hearing Richard’s booming voice, having my eyeglasses crushed to my face from a bear hug (Richard was well over 6 feet tall), or being gleefully gifted with a funny hand-written note imparting his sage advice on a matter.
Richard was a greatly respected work redesign and teams researcher. At Harvard, his classes included a highly regular and popular (despite its “early” morning time slot) course on teamwork. For those undergraduate and graduate students who have been lucky enough to take Richard’s course on teams, the course interweaves concept and practice as students must work in teams, something that most of us get very little practice with outside of organized sports or music.
In July 2012, Richard emailed several of his former teaching fellows asking us to join him in Cambridge and help him rework this course. On short notice, we assembled at the top floor of William James Hall and went over the materials, with Richard expertly leading us as a team, with clearly designated boundaries (those of us assembled for the task), a compelling direction (revising the material to attract students across disciplines), enabling structure (norms that valued contributions of team members, no matter their place in the academic hierarchy), and a supportive context (reward = tasty food, an incentive that always works on former graduate students, and good fellowship).
During this last meeting, Richard asked us about how we thought his course on teamwork could most impact individuals. I opined that his biggest impact wouldn’t be through just the students who took his course, but via those of us who would continue to teach teamwork and conduct research in other settings. This question may have been Richard’s gentle way of telling us that he was passing on the baton.
Here are several ways that I think Richard’s legacy lives on.
Read the rest of this entry »
This weekend, Omar wrote a detail post about the “depth” of culture, the degree to which some idea is internalized and serves as a motivation or guide for action. I strongly recommend that you read it. What I’d like to do in this post is use Omar’s comments as a springboard for thinking about organizational behavior.
The reigning theory in sociology of organization is neo-institutionalism. The details vary, but the gist is that the model posits a Parsonsian theory of action. There is an “environment” that “imprints” itself in organizations. Myth and Ceremony institutionalism posits a “shallow imprinting” – people don’t really believe myth and ceremony. Iron cage institutionalism takes a very “deep” view of culture. Actors internalize culture and then do it.
Omar posits, I think, is a view of culture that is constitutive (you are the ideas you internalize) and interactive (your use of the idea modifies the cultural landscape). Omar wants to get away from the metaphor of “deep” vs. “shallow” culture. He also discusses dual process theory, which merits its own post.
What is important for organization theorists is that you get away from Parsons’ model:
Note that conceptually the difference is between thinking of “depth” as a property of the cultural object (the misleading Parsonian view) or thinking of “depth” as resulting from the interaction between properties of the person (internalized as dispositions) and qualities of the object (e.g. meaning of a proposition or statement) (the Bourdieusian point).
The implication for orgtheory? Previously, the locus of orgtheory has been the “environment” – all the stuff outside the organization that people care about. That’s highly analogous to “culture” getting internalized deep within the individual. Thus, different institutional theories reflect a deep/shallow dichotomy. If you buy Omar’s post-Swidler/post-Giddens view of things, then what is really interesting is the interaction creating at the point of contact between environment and organization. Orgs don’t passively await imprinting. Rather, there is variance in how they respond to the environment and there is interesting variation in the adoption/importation of stuff from the environment.