is 2020 the “drop your tools” and “do-ocracy” epoch?
In Karl Weick’s (1996) analysis of the Mann Gulch disaster and a similar fire at South Canyon, he differentiates the organizational conditions under which some smoke jumpers survived, while others died when wildfires suddenly turned. According to Weick, the key turning point between survival and death was the moment when one firefighter ordered others in his team to “drop your tools.” Among other organizing challenges, this order to leave expensive equipment violated smoke jumpers’ routines, even their central identities as smoke jumpers. Indeed, some did not comply with this unusual order to abandon their tools, until others took their shovels and saws away. Post-mortem reports revealed how smoke jumpers who perished were still wearing their heavy packs, with their equipment still at their sides. Those who shed their tools, often at the urging of others, were able to outrun or take shelter from the wildfires in time. Weick’s introduction states,
“Dropping one’s tools is a proxy for unlearning, for adaptation, for flexibility…It is the very unwillingness of people to drop their tools that turns some of these dramas into tragedies” (301-302).
Around the world, some organizations, particularly those in the tech and finance industries, were among the first to enact contingency plans such as telecommuting and spreading workers out among sites. Such steps prompted consternation among some about the possible meaning and aims of such actions – is the situation that serious? Is this just an opportune moment for surveilling more content and testing outsourcing and worker replaceability? What does all this mean?
Meanwhile, other organizations are investing great efforts to continue regular topdown, operations, sprinkled in with the occasional fantasy planning directives. (Anyone who has watched a class of undergraduates and then a class of kindergarteners try not to touch their faces will quickly realize the limits of such measures.) Without the cooperation of organizations and individual persons, critics and health professionals fear that certain organizations – namely hospitals and the medical care system – can collapse, as their operations and practices are designed for conditions of stability rather than large, sustained crises.
For organizational researchers like myself, these weeks have been a moment of ascertaining whether organizations and people can adapt, or whether they need some nudging to acknowledge that all is not normal and to adjust. At an individual level, we’re all facing situations with our employers, voluntary organizations, schools and universities, and health care for the most vulnerable.
For the everyday person, the realization that organizations such as the state can be slow to react, and perhaps has various interests and constraints that inhibit proactive instead of reactive actions, may be imminent. So, what can compensate for these organizational inabilities to act? In my classes, I’ve turned towards amplifying more nimble and adaptive organizational forms and practices. Earlier in the semester, I’ve had students discuss readings such as the Combahee River Collective in How We Get Free (2017, AK Press), to teach about non- and less- bureaucratic options for organizing that incorporate a wider range stakeholders’ interests, including ones that challenge conventional capitalist exchanges.
To help my undergraduates think through immediately applicable possibilities, I recently assigned a chapter from my Enabling Creative Chaos book on “do-ocracy” at Burning Man to show how people can initiate and carry out both simple and complex projects to meet civic needs. Then, I tasked them with thinking through possible activities that exemplify do-ocracy. So far, students have responded with suggestions about pooling together information, supplies, and support for the more vulnerable. One even recommended undertaking complex projects like developing screening tests and vaccines – something, that if I’ve read between the lines correctly, well-resourced organizations have been able to do as part of their research, bypassing what appears to be a badly-hampered response CDC in the US.
(For those looking for mutual aid-type readings that are in a similar vein, Daniel Aldrich’s Black Wave (2019, University of Chicago Press) examines how decentralized efforts enabled towns in Japan to recover more quickly from disasters.)
Taking a step back, this period could be one of where many challenges, including climate change and growing inequality, can awaken some of us to our individual and collective potential. Will be this be the epoch where we engage in emergent, interdependent activities that promote collective survival? Or will we instead suffer and die as individuals, with packs on our backs, laden down with expensive but ultimately useless tools?
Written by katherinechen
March 9, 2020 at 3:29 pm
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Nicely done, Katherine! :)
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Michael T Heaney
March 10, 2020 at 10:19 am