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book forum: the conversational firm, part 1 by catherine turco

truco_book

This Spring’s book forum is dedicated to The Conversational Firm: Rethinking Bureacuracy in an Age of Social Media by Catherine Turco. The book is based on an ethnography of tech company and focuses on the communication practices within the firm. Turco’s main goal is to understand how social media have shaped the way that people talk or interact within firms. As is my normal practice with book fora, I’ll summarize some major points of the book in the first post. Then, in subsequent posts, I will describe the strengths and weaknesses of the book.

The Conversational Firm is the result of about a year or so of participant observation in a “high tech firm.” The focus of the write up is how the use of internal forms  of communication reshape bureaucratic authority and power. The subtitle is slightly misleading. The focus of the field work is not on social media as an average person understands it. It is not, for example about how employees gossip about work Facebook or Snapchat. Rather, it is about internal “wikis” and bulletin boards. The book is about how open ended and highly egalitarian forms of communication might be changing firms. So the book is filled with discussions of how workers discuss projects, argue about who is in charge, and otherwise negotiate the social world of the firm.

The book’s main theoretical contribution is to argue that these forms of social media are, in fact, redefining authority and order in the firm. The book highlights its case by contrasting it with older theories of bureaucracy that focus on top down hierarchies and clear social divisions between managers and workers. The book is to be commended for taking seriously the view that technology has a real impact on firm organization.

That’s the summary, then will delve into the good and the bad. If you’d like to follow the conversation, please buy a copy of the book. It’s a pleasure to read and will be of interest to organizational studies scholars, ethnographers, and work & occupations people.

50+ chapters of grad skool advice goodness: Grad Skool Rulz ($5 – cheap!!!!)/Theory for the Working Sociologist/From Black Power/Party in the Street 

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Written by fabiorojas

March 8, 2017 at 12:01 am

Call for papers: Social movements, economic innovation, and institutional change

To be hosted at the UCLA Meyer & Renee Luskin Conference Center

Date: November 3-5, 2016

We invite submissions for a workshop on the intersection of social movements and economic processes, to be held at the new UCLA Meyer & Renee Luskin Conference Center from Thursday November 3 to Saturday November 5, 2016.

This meeting extends the theme of “Social Movements and the Economy,” a workshop that was held last year at Northwestern University’s Kellogg School of Management. The goal of the earlier workshop was to bring scholarship on social movements and organizations into closer conversation with political economy scholarship focused on how economic forces and the dynamics of capitalism shape social movements.

For the present meeting, we hope to further develop this dialogue, continuing the focus on both movement effects on the economy as well as economic effects on movements and movement organizations. Although the conference will not at all be limited to these, welcome topics of investigation will include: links between social movements and financialization; changing or innovative organizational forms; the link between economic and technological change in contentious politics; labor organizing; connections between movements and political or economic elites; studies of relationships between movements and firms or trade associations including partnerships, funding, and/or cooptation; cross-national comparative or historical analyses of movements and economic forces.

We welcome scholars from sociology, management, political science, economics, communications, and related disciplines to submit abstracts for consideration as part of this call. As in the previous workshop, this meeting will seek to engage in a thorough reconsideration of both the economic sources and the economic outcomes of social movements, with careful attention to how states intermediate each of these processes.

The keynote speaker will be Neil Fligstein, Class of 1939 Chancellor’s Professor in the Department of Sociology at UC-Berkeley.

The workshop is planned to start with a dinner in the evening on Thursday November 3, to conclude with morning sessions on Saturday November 5. Invited guests will be provided with domestic travel and accommodation support.

Submissions (PDF or DOC) should include:

– A cover sheet with title, name and affiliation, and email addresses for all authors

– An abstract of 200-300 words that describes the motivation, research questions, methods, and connection to the workshop theme

– Include the attachment in an email with the subject “Social Movements and the Economy”

Please send abstracts to walker@soc.ucla.edu and b-king@kellogg.northwestern.edu by August 21, 2016. Review and notification will occur shortly thereafter.

Contact Edward Walker (walker@soc.ucla.edu) or Brayden King (b-king@kellogg.northwestern.edu) for more information.

Written by brayden king

July 21, 2016 at 7:45 pm

Appetite for Innovation: Creativity & Change at elBulli (To be published by Columbia University Press on July 12, 2016)

How is it possible for an organization to systematically enact changes in the larger system of which it is part? Using Ferran Adria’s iconic restaurant “elBulli” as an example of organizational creativity and radical innovation, Appetite for Innovation examines how Adria’s organization was able to systematically produce breakthroughs of knowledge within its field and, ultimately, to stabilize a new genre or paradigm in cuisine – the often called “experimental,” “molecular,” or “techno-emotional” culinary movement.

Recognized as the most influential restaurant in the world, elBulli has been at the forefront of the revolution that has inspired the gastronomic avant-garde worldwide. With a voracious appetite for innovation, year after year, Adrià and his team have broken through with new ingredients, combinations, culinary concepts and techniques that have transformed our way of understanding food and the development of creativity in haute cuisine.

Appetite for Innovation is an organizational study of the system of innovation behind Adrià’s successful organization. It reveals key mechanisms that explain the organization’s ability to continuously devise, implement and legitimate innovative ideas within its field and beyond. Based on exclusive access to meetings, observations, and interviews with renowned professionals of the contemporary gastronomic field, the book reveals how a culture for change was developed within the organization; how new communities were attracted to the organization’s work and helped to perpetuate its practice, and how the organization and its leader’s charisma and reputation were built and maintained over time. The book draws on examples from other fields, including art, science, music, theatre and literature to explore the research’s potential to inform practices of innovation and creativity in multiple kinds of organizations and industries.

The research for Appetite for Innovation was conducted when Adria’s organization was undergoing its most profound transformation, from a restaurant to a research center for innovation, “elBulli foundation”.  The book, therefore, takes advantage of this unique moment in time to retrace the story of a restaurant that became a legend and to explore underlying factors that led to its reinvention in 2011 into a seemingly unparalleled organizational model.

Appetite for Innovation is primarily intended to reach and be used by academic and professionals from the fields of innovation and organizations studies. It is also directed towards a non-specialist readership interested in the topics of innovation and creativity in general. In order to engage a wider audience and show the fascinating world of chefs and the inner-workings of high-end restaurants, the book is filled with photographs of dishes, creative processes and team’s dynamics within haute cuisine kitchens and culinary labs. It also includes numerous diagrams and graphs that illustrate the practices enacted by the elBulli organization to sustain innovation, and the networks of relationships that it developed over time. Each chapter opens with an iconic recipe created by elBulli as a way of illustrating the book’s central arguments and key turning points that enable the organization to gain a strategic position within its field and become successful.

To find a detailed description of the book please go to: http://cup.columbia.edu/book/appetite-for-innovation/9780231176781

Also, Forbes.com included Appetite for Innovation in its list of 17 books recommended for “creative leaders” to read this summer:  http://www.forbes.com/sites/berlinschoolofcreativeleadership/2016/05/15/17-summer-books-creative-leaders-can-read-at-the-beach/#7ac430985cef

 

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Written by M. Pilar Opazo

June 8, 2016 at 4:46 pm

special issue on democratic organizations in The Sociological Quarterly

Interested in recent research on democratic organizations?

The Sociological Quarterly has just published a special issue, organized by Joyce Rothschild, on “The Logic of A Co-Operative Economy and Democracy 2.0: Recovering the Possibilities for Autonomy, Creativity, Solidarity, and Common Purpose.”  The articles cover findings, drawn from ethnographic research, interviews, and archival research, about how collectives engage in consensus-based decision making; how decentralization, storytelling, and communication help growing groups; how participatory practices obscure versus reveal inequality; how collectives redress gender inequality; how collectives dampen or harness emotions.  Even better: All articles are free!  Happy reading!

Here’s the line-up, which includes myself and other researchers:

Written by katherinechen

January 14, 2016 at 9:48 pm

org theory podcast

Talking About Organizations is a podcast run by Dmitrijs Kravcenko, Pedro Monteiro, Miranda Lewis, and Ralph Soule. And it is all orgs, all the time. They have four episodes so far and they touch on good topics:

  • Taylorism
  • Management Fundamentals
  • Motivation.

Recommended for orgheads everywhere.

50+ chapters of grad skool advice goodness: Grad Skool Rulz ($2!!!!)/From Black Power/Party in the Street

Written by fabiorojas

November 6, 2015 at 12:01 am

Posted in fabio, management, podcasts

place and institutional work: creating housing for the hard-to-house by thomas lawrence and graham dover

Administrative Science Quarterly has a forthcoming article by Thomas Lawrence and Graham Dover. It connects current institutional theory to the study of place:

The places in which organizational life occurs can have profound impacts on actors, actions, and outcomes but are largely ignored in organizational research. Drawing on ideas from social geography, we explore the roles that places play in institutional work. The context for our study is the domain of housing for the hard-to-house, within which we conducted two qualitative case studies: the establishment of Canada’s first residential and day-care facility for people living with HIV/AIDS, and the creation of a municipal program to provide temporary overnight accommodation for homeless people in local churches. In examining these cases, we found that places played three key roles: places contained, mediated, and complicated institutional work. Each of these roles was associated with a distinct ontology of place: places as social enclosures, as signifiers, and as practical objects. Our findings have significant implications for how we understand the relationship between location and organizations and allow us to develop a process model of places, institutions, and institutional work.

Check it out!

50+ chapters of grad skool advice goodness: Grad Skool Rulz ($2!!!!)/From Black Power/Party in the Street

Written by fabiorojas

June 9, 2015 at 12:01 am

jerry davis on the importance of management research

Harvard Business Review has run a version of Jerry Davis’ essay on the merits of modern management research. A few clips:

Is management research a folly? If not, whose interests does it serve? And whose interests should it serve?

The questions of good for what and good for whom are worth revisiting. There is reason to worry that the reward system in our field, particularly in the publication process, is misaligned with the goals of good science.

There can be little doubt that a lot of activity goes into management research: according to the Web of Knowledge, over 8,000 articles are published every year in the 170+ journals in the field of “Management,” adding more and more new rooms. But how do we evaluate this research? How do we know what a contribution is or how individual articles add up? In some sciences, progress can be measured by finding answers to questions, not merely reporting significant effects. In many social sciences, however, including organization studies, progress is harder to judge, and the kinds of questions we ask may not yield firm answers (e.g., do nice guys finish last?). Instead we seek to measure the contribution of research by its impact.

And:

Management of humans by other humans may be increasingly anachronistic. If managers are not our primary constituency, then who is? Perhaps it is each other. But this might lead us back into the Winchester Mystery House, where novelty rules. Alternatively, if our ultimate constituency is the broader public that is meant to benefit from the activities of business, then this suggests a different set of standards for evaluation.

Businesses and governments are making decisions now that will shape the life chances of workers, consumers, and citizens for decades to come. If we want to shape those decisions for public benefit, on the basis of rigorous research, we need to make sure we know the constituency that research is serving.

Required reading.

50+ chapters of grad skool advice goodness: Grad Skool Rulz ($2!!!!)/From Black Power/Party in the Street

Written by fabiorojas

June 2, 2015 at 12:01 am

Posted in ethics, fabio, guest bloggers, management, research

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